Support
We are here when you need us.
Reach the Fanaura team by email.
For step-by-step product guides, visit the help docs.
Email support
Product questions, account help, and general inquiries.
support@fanaura.comPrivacy and data
Data requests, deletion, and privacy inquiries.
privacy@fanaura.comBilling
Subscription, payment, and invoice questions.
billing@fanaura.comHelp documentation
Step-by-step guides, tutorials, and product FAQs live in the help center.
When you write in
Include enough detail for us to help quickly.
- Your account email and artist or organization name
- A short description of what you tried and what happened
- Screenshots or error messages when something failed
- For billing, your plan name and the charge date if relevant
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